RETURN & REFUND POLICY
1. You can claim a refund within 15-days from receipt of product.
2. Once we receive the return request, we will schedule a reverse pick-up of the product. The pick-up process will be completed within 10 business days.Convenience charge for Pickup and further Delivery will have to paid by customer.
3. Product(s) should be unused and returned in resalable condition in the original box with shoe tags attached.
4. Product(s) with dirty sole, footprints, any other visible signs of usage will not be accepted for return.
5. After we receive the product at our end, we will process your refund within 5 – 7 business days.
Note:
Return requests exceeding 15 days will not be entertained unless issues comply with those covered under Warranty.
Own damaged products will not be replaced with new products. No complaints regarding refund against ONLINE Purchases will be entertained at P Leathers stores unless explicitly conveyed by P Leathers Consumer Care.
CANCELLATION POLICY
1. Cancellation of an order (Card/Net Banking/UPI/COD) must be done within 24-hours of purchase (strongly recommend).
2. You can cancel by going to your “My Orders” page and clicking on the “Cancel” button against your order.
3. A 100% Refund of Order Amount will be issued against Cancellation to the Card/Bank/UPI account within 5 to 7 business days.
P Leathers offers a 15-day Warranty on Footwear and Accessories. Warranty can be claimed under the following conditions within 15-Days from date of receipt of product.
1. Footwear
Damaged/Dis-coloured Upper Material
Broken/Damaged Sole or Insole
2. Accessories
Damaged/Dis-coloured Upper Material
Damaged Stitching